.chatbot-widget{--chatbot-primary: #3a3a3a;--chatbot-primary-hover: #2a2a2a;--chatbot-accent: #b54b3a;--chatbot-accent-hover: #9a3f31;--chatbot-bg: #ffffff;--chatbot-bg-secondary: #f6f6f6;--chatbot-text: #333232;--chatbot-text-light: #666666;--chatbot-border: #ebebeb;--chatbot-shadow: 0 4px 24px rgba(0, 0, 0, .15);--chatbot-radius: 16px;--chatbot-radius-sm: 8px;--chatbot-font: inherit;--chatbot-z-index: 9999}.chatbot-widget{position:fixed;bottom:20px;right:20px;z-index:var(--chatbot-z-index);font-family:var(--chatbot-font);font-size:15px;line-height:1.5}.chatbot-toggle{position:relative;width:60px;height:60px;border-radius:50%;background-color:var(--chatbot-primary);border:none;cursor:pointer;box-shadow:var(--chatbot-shadow);transition:transform .2s ease,background-color .2s ease;display:flex;align-items:center;justify-content:center;color:#fff}.chatbot-toggle:hover{background-color:var(--chatbot-primary-hover);transform:scale(1.05)}.chatbot-toggle:focus{outline:2px solid var(--chatbot-accent);outline-offset:2px}.chatbot-toggle svg{width:28px;height:28px;transition:opacity .2s ease,transform .2s ease}.chatbot-icon-close{position:absolute;opacity:0;transform:rotate(-90deg)}.chatbot-widget.is-open .chatbot-icon-chat{opacity:0;transform:rotate(90deg)}.chatbot-widget.is-open .chatbot-icon-close{opacity:1;transform:rotate(0)}.chatbot-notification{position:absolute;top:-4px;right:-4px;width:22px;height:22px;border-radius:50%;background-color:var(--chatbot-accent);color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;opacity:0;transform:scale(0);transition:opacity .2s ease,transform .2s ease}.chatbot-notification.is-visible{opacity:1;transform:scale(1)}.chatbot-container{position:absolute;bottom:75px;right:0;width:380px;max-width:calc(100vw - 40px);height:520px;max-height:calc(100vh - 120px);background-color:var(--chatbot-bg);border-radius:var(--chatbot-radius);box-shadow:var(--chatbot-shadow);display:flex;flex-direction:column;overflow:hidden;opacity:0;visibility:hidden;transform:translateY(20px) scale(.95);transition:opacity .3s ease,visibility .3s ease,transform .3s ease}.chatbot-widget.is-open .chatbot-container{opacity:1;visibility:visible;transform:translateY(0) scale(1)}.chatbot-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;background-color:var(--chatbot-primary);color:#fff;flex-shrink:0}.chatbot-header .chatbot-header-text,.chatbot-header .chatbot-header-title,.chatbot-header .chatbot-header-subtitle{color:#fff}.chatbot-header-info{display:flex;align-items:center;gap:12px}.chatbot-avatar{width:40px;height:40px;border-radius:50%;background-color:#ffffff26;display:flex;align-items:center;justify-content:center}.chatbot-avatar svg{width:24px;height:24px}.chatbot-header-text{display:flex;flex-direction:column}.chatbot-header-title{margin:0;font-size:16px;font-weight:600;line-height:1.3}.chatbot-header-subtitle{margin:0;font-size:12px;opacity:.8;line-height:1.3}.chatbot-close{width:32px;height:32px;border:none;background:transparent;color:#fff;cursor:pointer;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:background-color .2s ease}.chatbot-close:hover{background-color:#ffffff26}.chatbot-close:focus{outline:2px solid rgba(255,255,255,.5);outline-offset:2px}.chatbot-close svg{width:20px;height:20px}.chatbot-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:16px;scroll-behavior:smooth}.chatbot-messages::-webkit-scrollbar{width:6px}.chatbot-messages::-webkit-scrollbar-track{background:transparent}.chatbot-messages::-webkit-scrollbar-thumb{background-color:var(--chatbot-border);border-radius:3px}.chatbot-messages::-webkit-scrollbar-thumb:hover{background-color:var(--chatbot-text-light)}.chatbot-message{max-width:85%;padding:12px 16px;border-radius:var(--chatbot-radius);word-wrap:break-word;animation:chatbotFadeIn .3s ease}@keyframes chatbotFadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chatbot-message--user{align-self:flex-end;background-color:var(--chatbot-primary);color:#fff;border-bottom-right-radius:4px}.chatbot-message--assistant{align-self:flex-start;background-color:var(--chatbot-bg-secondary);color:var(--chatbot-text);border-bottom-left-radius:4px}.chatbot-message p{margin:0 0 8px}.chatbot-message p:last-child{margin-bottom:0}.chatbot-message ul,.chatbot-message ol{margin:8px 0;padding-left:20px}.chatbot-message li{margin-bottom:4px}.chatbot-message a{color:inherit;text-decoration:underline}.chatbot-message--assistant a{color:var(--chatbot-accent)}.chatbot-typing{display:none;align-items:center;gap:4px;padding:12px 16px;margin:0 20px 16px;background-color:var(--chatbot-bg-secondary);border-radius:var(--chatbot-radius);border-bottom-left-radius:4px;width:fit-content}.chatbot-typing.is-visible{display:flex}.chatbot-typing-dot{width:8px;height:8px;border-radius:50%;background-color:var(--chatbot-text-light);animation:chatbotTyping 1.4s infinite}.chatbot-typing-dot:nth-child(2){animation-delay:.2s}.chatbot-typing-dot:nth-child(3){animation-delay:.4s}@keyframes chatbotTyping{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.chatbot-input-area{padding:16px 20px;border-top:1px solid var(--chatbot-border);background-color:var(--chatbot-bg);flex-shrink:0}.chatbot-input-container{display:flex;align-items:flex-end;gap:12px;background-color:var(--chatbot-bg-secondary);border:1px solid var(--chatbot-border);border-radius:var(--chatbot-radius-sm);padding:8px 12px;transition:border-color .2s ease}.chatbot-input-container:focus-within{border-color:var(--chatbot-primary)}.chatbot-input{flex:1;border:none;background:transparent;resize:none;font-family:inherit;font-size:15px;line-height:1.5;color:var(--chatbot-text);max-height:120px;overflow-y:auto}.chatbot-input::placeholder{color:var(--chatbot-text-light)}.chatbot-input:focus{outline:none}.chatbot-send{width:36px;height:36px;border:none;background-color:var(--chatbot-accent);color:#fff;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background-color .2s ease,opacity .2s ease;flex-shrink:0}.chatbot-send:hover:not(:disabled){background-color:var(--chatbot-accent-hover)}.chatbot-send:disabled{opacity:.5;cursor:not-allowed}.chatbot-send:focus{outline:2px solid var(--chatbot-accent);outline-offset:2px}.chatbot-send svg{width:18px;height:18px}.chatbot-char-count{font-size:11px;color:var(--chatbot-text-light);text-align:right;margin-top:6px}.chatbot-error{display:none;align-items:center;justify-content:space-between;padding:10px 16px;margin:0 20px 16px;background-color:#fef2f2;border:1px solid #fecaca;border-radius:var(--chatbot-radius-sm);color:#b91c1c;font-size:13px}.chatbot-error.is-visible{display:flex}.chatbot-error-close{background:transparent;border:none;color:#b91c1c;cursor:pointer;font-size:18px;line-height:1;padding:0 0 0 12px}.chatbot-error-close:hover{opacity:.7}@media(max-width:480px){.chatbot-widget{bottom:16px;right:16px}.chatbot-toggle{width:54px;height:54px}.chatbot-toggle svg{width:24px;height:24px}.chatbot-container{position:fixed;bottom:0;right:0;left:0;width:100%;max-width:100%;height:calc(100vh - 60px);max-height:calc(100vh - 60px);border-radius:var(--chatbot-radius) var(--chatbot-radius) 0 0}.chatbot-widget.is-open .chatbot-toggle{position:fixed;bottom:calc(100vh - 50px);right:16px;z-index:calc(var(--chatbot-z-index) + 1)}.chatbot-messages{padding:16px}.chatbot-input-area{padding:12px 16px;padding-bottom:max(12px,env(safe-area-inset-bottom))}}@media(prefers-reduced-motion:reduce){.chatbot-container,.chatbot-toggle,.chatbot-message,.chatbot-typing-dot{animation:none;transition:none}}@media print{.chatbot-widget{display:none!important}}
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